Bella Coola General Hospital Quick Facts

This care home participated in the province-wide 2022/23 Long-Term Care Resident and Visitor survey. Although a report is not available for this home due to low numbers, the results were included in the regional and provincial findings that informed the Seniors Advocate's report and recommendations. Please contact the Office of the Seniors Advocate for more information.

Facility	Bella Coola General Hospital	Service type	Long-Term Care
Health authority	Vancouver Coastal Health	Regulation/Legislation	Hospital Act
Street address	1025 Elcho Street	Accreditation status	Accredited
City/postal code	Bella Coola/V0T1C0	Accreditation expiry date	not available
Phone number	(250) 799-5311	Contact for complaints	Program Manager
Operator (type)	Vancouver Coastal Health (Health Authority)	Phone number of complaint contact	(250) 799-5311
Opened	1980	Personal spending account	No
Councils	Unknown	Visitor parking (cost)	Yes (no fee)
Co-located with a publicly subsidized assisted living residence	No
Wait time*	suppressed
Current language(s) spoken by staff	English
Indigenous territory	Nuxalk Nation

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

* Definition changed, please refer to Glossary of Terms at https://www.seniorsadvocatebc.ca/long-term-care-directory/glossary-of-terms/

Resident Fees for Personal Services
Cable monthly service included	No	Other extra fees	n/a
Telephone monthly service included	Yes
Internet monthly service included	No

Source: Facility

Beds (as of March 31, 2024)		Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded)	0	Single occupancy	5
Publicly funded beds (short and long-term)	5	Double occupancy	0
Total beds	5	Other occupancy	0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services	n/a	Housekeeping services	n/a
Non-regulated services (care aides)	n/a	Plant/building maintenance	n/a
Food services provided by	Operator	Food prepared and cooked on site	Yes

Source: Facility

Funding	2022/23	2023/24
Total direct care hours (hours per resident per day)	n/a	n/a
Nursing care hours (hours per resident per day)	n/a	n/a
Registered Nurse (hours per resident per day)	n/a	n/a
Licensed Practical Nurse (hours per resident per day)	n/a	n/a
Care Aide (hours per resident per day)	n/a	n/a
Allied health hours (hours per resident per day)	n/a	n/a
Food costs per resident per day (actual cost)	n/a	n/a
Facility per diem rate	n/a	n/a
Monthly client rate for a publicly subsidized bed (single)	suppressed	suppressed

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints	suppressed	Number of substantiated licensing complaints	suppressed

Incidents	Total Number	Per 100 beds			Total Number	Per 100 beds
Incidents	Total Number	Facility	B.C.		Total Number	Facility	B.C.
Disease outbreak or occurrence	suppressed	suppressed	0.5	Medication error with adverse event	suppressed	suppressed	0.2
Abuse / neglect	suppressed	suppressed	0.9	Missing or wandering person	suppressed	suppressed	1.1
Fall with injury/adverse event	suppressed	suppressed	8.2	Other injury	suppressed	suppressed	2.3
Food or other poisoning	suppressed	suppressed	0.1	Aggressive behaviour	suppressed	suppressed	3.5
Unexpected Illness	suppressed	suppressed	20.9	Attempted suicide	suppressed	suppressed	0.1
Expected death	suppressed	suppressed	23.6	Other - clinical	suppressed	suppressed	0.8
Unexpected death	suppressed	suppressed	0.8	Other - service delivery	suppressed	suppressed	0.9

Inspections
Risk rating	High	Risk score	23
Number of inspections	1	Number of licensing infractions found	16

Licensing Infractions
Licensing	1	Nutrition & food services	0
Physical facility, equipment & furnishings	1	Medication	0
Staffing	1	Program	1
Policies & procedures	3	Records & reporting	4
Care & supervision	5	Resident Bill of Rights	0
Hygiene & communicable disease control	0	Other	0

Source: Health Authority

Resident Profile (2023/24)	Facility	B.C.
Average age of population	n/a	83
Percent female	n/a	63.2%
Percent 85 years or older	n/a	52.5%
Percent younger than 65 years	n/a	5.3%
Average length of stay (days)	n/a	829
Percent of residents diagnosed with depression	n/a	22.2%
Percent of residents dependent in activities of daily living	n/a	31.7%
Percent of residents in a wheelchair	n/a	54.1%
Percent of residents with dementia (mild to severe)	n/a	62.1%
Percent of residents with severe cognitive impairment (includes severe dementia)	n/a	27.0%
Percent of residents with physically abusive behaviour	n/a	8.3%
Average index of social engagement	n/a	2.8
Percent of residents with low social engagement	n/a	46.2%
Case mix index	n/a	0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24)	Facility	B.C.
Percent of residents receiving physical therapy	n/a	11.0%
Percent of residents receiving recreation therapy	n/a	31.7%
Percent of residents receiving occupational therapy	n/a	5.2%
Percent of residents receiving depression medication	n/a	51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis	n/a	27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis	n/a	35.3%
Percent of residents taking nine or more medications	n/a	46.2%
Percent of residents with daily physical restraints	n/a	6.0%
Percent of residents with falls in the last 30 days	n/a	12.3%
Percent of residents with a worsened pressure ulcer	n/a	2.1%
Percent of residents with four or more emergency room visits	suppressed	1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24)	Facility	B.C.
Percent of residents vaccinated for influenza	suppressed	84.3%
Percent of health care workers vaccinated for influenza	n/a	35.5%
Percent of residents vaccinated for COVID-19	suppressed	75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility

Link to web page
Go to Bella Coola General Hospital website