ƛ̓uxválásu̓ilas Heiltsuk Hospital Quick Facts

This care home participated in the province-wide 2022/23 Long-Term Care Resident and Visitor survey. Although a report is not available for this home due to low numbers, the results were included in the regional and provincial findings that informed the Seniors Advocate's report and recommendations. Please contact the Office of the Seniors Advocate for more information.

Facility	ƛ̓uxválásu̓ilas Heiltsuk Hospital	Service type	Long-Term Care
Health authority	Vancouver Coastal Health	Regulation/Legislation	Hospital Act
Street address	88 Waglisla Street	Accreditation status	Accredited
City/postal code	Bella Bella/V0T1Z0	Accreditation expiry date	not available
Phone number	(250) 957-2314	Contact for complaints	Manager, Clinical Services
Operator (type)	Vancouver Coastal Health (Health Authority)	Phone number of complaint contact	(250) 957-2314 x231
Opened	1980	Personal spending account	Yes
Councils	Unknown	Visitor parking (cost)	Yes (no fee)
Co-located with a publicly subsidized assisted living residence	No
Wait time*	suppressed
Current language(s) spoken by staff	English
Indigenous territory	Heiltsuk Nation

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

* Definition changed, please refer to Glossary of Terms at https://www.seniorsadvocatebc.ca/long-term-care-directory/glossary-of-terms/

Resident Fees for Personal Services
Cable monthly service included	Yes	Other extra fees	n/a
Telephone monthly service included	No
Internet monthly service included	Yes

Source: Facility

Beds (as of March 31, 2024)		Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded)	0	Single occupancy	7
Publicly funded beds (short and long-term)	7	Double occupancy	0
Total beds	7	Other occupancy	0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services	Yes	Housekeeping services	No
Non-regulated services (care aides)	No	Plant/building maintenance	No
Food services provided by	Operator	Food prepared and cooked on site	Yes

Source: Facility

Funding	2022/23	2023/24
Total direct care hours (hours per resident per day)	n/a	n/a
Nursing care hours (hours per resident per day)	n/a	n/a
Registered Nurse (hours per resident per day)	n/a	n/a
Licensed Practical Nurse (hours per resident per day)	n/a	n/a
Care Aide (hours per resident per day)	n/a	n/a
Allied health hours (hours per resident per day)	n/a	n/a
Food costs per resident per day (actual cost)	n/a	n/a
Facility per diem rate	n/a	n/a
Monthly client rate for a publicly subsidized bed (single)	From $1,338 to $3,847 with an average of $2,772	From $1,417 to $3,974 with an average of $2,160

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints	0	Number of substantiated licensing complaints	0

Incidents	Total Number	Per 100 beds			Total Number	Per 100 beds
Incidents	Total Number	Facility	B.C.		Total Number	Facility	B.C.
Disease outbreak or occurrence	0	0.0	0.5	Medication error with adverse event	0	0.0	0.2
Abuse / neglect	0	0.0	0.9	Missing or wandering person	0	0.0	1.1
Fall with injury/adverse event	0	0.0	8.2	Other injury	0	0.0	2.3
Food or other poisoning	0	0.0	0.1	Aggressive behaviour	0	0.0	3.5
Unexpected Illness	0	0.0	20.9	Attempted suicide	0	0.0	0.1
Expected death	0	0.0	23.6	Other - clinical	0	0.0	0.8
Unexpected death	0	0.0	0.8	Other - service delivery	0	0.0	0.9

Inspections
Risk rating	High	Risk score	29
Number of inspections	1	Number of licensing infractions found	17

Licensing Infractions
Licensing	3	Nutrition & food services	1
Physical facility, equipment & furnishings	1	Medication	0
Staffing	0	Program	0
Policies & procedures	2	Records & reporting	4
Care & supervision	6	Resident Bill of Rights	0
Hygiene & communicable disease control	0	Other	0

Source: Health Authority

Resident Profile (2023/24)	Facility	B.C.
Average age of population	n/a	83
Percent female	n/a	63.2%
Percent 85 years or older	n/a	52.5%
Percent younger than 65 years	n/a	5.3%
Average length of stay (days)	n/a	829
Percent of residents diagnosed with depression	n/a	22.2%
Percent of residents dependent in activities of daily living	n/a	31.7%
Percent of residents in a wheelchair	n/a	54.1%
Percent of residents with dementia (mild to severe)	n/a	62.1%
Percent of residents with severe cognitive impairment (includes severe dementia)	n/a	27.0%
Percent of residents with physically abusive behaviour	n/a	8.3%
Average index of social engagement	n/a	2.8
Percent of residents with low social engagement	n/a	46.2%
Case mix index	n/a	0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24)	Facility	B.C.
Percent of residents receiving physical therapy	n/a	11.0%
Percent of residents receiving recreation therapy	n/a	31.7%
Percent of residents receiving occupational therapy	n/a	5.2%
Percent of residents receiving depression medication	n/a	51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis	n/a	27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis	n/a	35.3%
Percent of residents taking nine or more medications	n/a	46.2%
Percent of residents with daily physical restraints	n/a	6.0%
Percent of residents with falls in the last 30 days	n/a	12.3%
Percent of residents with a worsened pressure ulcer	n/a	2.1%
Percent of residents with four or more emergency room visits	0.0%	1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24)	Facility	B.C.
Percent of residents vaccinated for influenza	100.0%	84.3%
Percent of health care workers vaccinated for influenza	n/a	35.5%
Percent of residents vaccinated for COVID-19	9.1%	75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility

Link to web page
Go to ƛ̓uxválásu̓ilas Heiltsuk Hospital website