Langley Memorial Hospital ECU Quick Facts

Facility	Langley Memorial Hospital ECU	Service type	Long-Term Care
Health authority	Fraser Health	Regulation/Legislation	Hospital Act
Street address	22051 Fraser Hwy	Accreditation status	Unknown
City/postal code	Langley/V3A4H4	Accreditation expiry date	not available
Phone number	(604) 514-6026	Contact for complaints	Resident Care Coordinator / Manager
Operator (type)	Fraser Health (Health Authority)	Phone number of complaint contact	(877) 880-8823
Opened	1993	Personal spending account	Yes
Councils	Resident Council	Visitor parking (cost)	Yes (fee charged)
Co-located with a publicly subsidized assisted living residence	No
Wait time*	From 16 to 368 days, with an average of 185 days
Current language(s) spoken by staff	English, Punjabi, Hindi
Indigenous territory	Kwantlen, Mats-sqwee, Katzie, kut-zee, Surrey-Delta Métis

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included	No	Other extra fees	hairdressing, foot care and activities outside the facility
Telephone monthly service included	No
Internet monthly service included	No

Source: Facility

Beds (as of March 31, 2024)		Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded)	0	Single occupancy	54
Publicly funded beds (short and long-term)	200	Double occupancy	33
Total beds	200	Other occupancy	20

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services	n/a	Housekeeping services	n/a
Non-regulated services (care aides)	n/a	Plant/building maintenance	n/a
Food services provided by	Operator	Food prepared and cooked on site	No

Source: Facility

Funding	2022/23	2023/24
Total direct care hours (hours per resident per day)	3.40	3.41
Nursing care hours (hours per resident per day)	2.99	2.99
Registered Nurse (hours per resident per day)	0.23	0.23
Licensed Practical Nurse (hours per resident per day)	0.68	0.66
Care Aide (hours per resident per day)	2.08	2.10
Allied health hours (hours per resident per day)	0.41	0.41
Food costs per resident per day (actual cost)	$7.88	$9.01
Facility per diem rate	n/a	n/a
Monthly client rate for a publicly subsidized bed (single)	From $1,338 to $3,847 with an average of $1,776	From $1,417 to $3,974 with an average of $1,892

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints	0	Number of substantiated licensing complaints	0

Incidents	Total Number	Per 100 beds			Total Number	Per 100 beds
Incidents	Total Number	Facility	B.C.		Total Number	Facility	B.C.
Disease outbreak or occurrence	0	0.0	0.5	Medication error with adverse event	0	0.0	0.2
Abuse / neglect	1	0.5	0.9	Missing or wandering person	0	0.0	1.1
Fall with injury/adverse event	10	5.0	8.2	Other injury	0	0.0	2.3
Food or other poisoning	0	0.0	0.1	Aggressive behaviour	1	0.5	3.5
Unexpected Illness	38	19.0	20.9	Attempted suicide	0	0.0	0.1
Expected death	61	30.5	23.6	Other - clinical	1	0.5	0.8
Unexpected death	0	0.0	0.8	Other - service delivery	0	0.0	0.9

Inspections
Risk rating	Low	Risk score	11
Number of inspections	5	Number of licensing infractions found	3

Licensing Infractions
Licensing	0	Nutrition & food services	1
Physical facility, equipment & furnishings	0	Medication	0
Staffing	0	Program	0
Policies & procedures	1	Records & reporting	1
Care & supervision	0	Resident Bill of Rights	0
Hygiene & communicable disease control	0	Other	0

Source: Health Authority

Resident Profile (2023/24)	Facility	B.C.
Average age of population	83	83
Percent female	77.1%	63.2%
Percent 85 years or older	48.5%	52.5%
Percent younger than 65 years	6.7%	5.3%
Average length of stay (days)	487	829
Percent of residents diagnosed with depression	19.4%	22.2%
Percent of residents dependent in activities of daily living	33.0%	31.7%
Percent of residents in a wheelchair	60.3%	54.1%
Percent of residents with dementia (mild to severe)	56.0%	62.1%
Percent of residents with severe cognitive impairment (includes severe dementia)	28.4%	27.0%
Percent of residents with physically abusive behaviour	3.9%	8.3%
Average index of social engagement	2.6	2.8
Percent of residents with low social engagement	53.1%	46.2%
Case mix index	0.58	0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24)	Facility	B.C.
Percent of residents receiving physical therapy	7.4%	11.0%
Percent of residents receiving recreation therapy	35.5%	31.7%
Percent of residents receiving occupational therapy	2.5%	5.2%
Percent of residents receiving depression medication	41.2%	51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis	27.1%	27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis	29.8%	35.3%
Percent of residents taking nine or more medications	37.6%	46.2%
Percent of residents with daily physical restraints	2.3%	6.0%
Percent of residents with falls in the last 30 days	12.7%	12.3%
Percent of residents with a worsened pressure ulcer	3.6%	2.1%
Percent of residents with four or more emergency room visits	0.9%	1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24)	Facility	B.C.
Percent of residents vaccinated for influenza	77.5%	84.3%
Percent of health care workers vaccinated for influenza	20.5%	35.5%
Percent of residents vaccinated for COVID-19	68.6%	75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility

Link to web page
Go to Langley Memorial Hospital ECU website