Kinsmen Lodge Quick Facts - Seniors Advocate

Facility	Kinsmen Lodge	Service type	Long-Term Care
Health authority	Fraser Health	Regulation/Legislation	Community Care & Assisted Living Act
Street address	9650 137A Street	Accreditation status	Accredited
City/postal code	Surrey/V3T4H9	Accreditation expiry date	January 2027
Phone number	(604) 588-0445	Contact for complaints	CEO
Operator (type)	South Fraser Senior Care Society (Not For Profit)	Phone number of complaint contact	(604) 580-8010
Opened	1975	Personal spending account	Yes
Councils	Combined Resident & Family Council	Visitor parking (cost)	No
Co-located with a publicly subsidized assisted living residence	No
Wait time*	From 67 to 307 days, with an average of 192 days
Current language(s) spoken by staff	English, French, Tagalog, Punjabi, Mandarin, Cantonese, Hindi, Urdu, Taiwanese, Korean, German, Romanian, Italian, Spanish, Polish, Slovak, Finnish, Amharic, Farsi and Malayalam
Indigenous territory	Coast Salish peoples

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included	No	Other extra fees	n/a
Telephone monthly service included	No
Internet monthly service included	Yes

Source: Facility

Beds (as of March 31, 2024)		Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded)	0	Single occupancy	143
Publicly funded beds (short and long-term)	157	Double occupancy	7
Total beds	157	Other occupancy	0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services	No	Housekeeping services	Yes
Non-regulated services (care aides)	Yes	Plant/building maintenance	Yes
Food services provided by	Outside Contractor	Food prepared and cooked on site	Yes

Source: Facility

Funding	2022/23	2023/24
Total direct care hours (hours per resident per day)	3.36	3.36
Nursing care hours (hours per resident per day)	2.98	3.00
Registered Nurse (hours per resident per day)	0.32	0.28
Licensed Practical Nurse (hours per resident per day)	0.45	0.69
Care Aide (hours per resident per day)	2.21	2.03
Allied health hours (hours per resident per day)	0.38	0.36
Food costs per resident per day (actual cost)	$9.64	$10.20
Facility per diem rate	$265.34	$287.66
Monthly client rate for a publicly subsidized bed (single)	From $1,338 to $3,847 with an average of $1,648	From $1,417 to $3,974 with an average of $2,366

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints	1	Number of substantiated licensing complaints	0

Incidents	Total Number	Per 100 beds			Total Number	Per 100 beds
Incidents	Total Number	Facility	B.C.		Total Number	Facility	B.C.
Disease outbreak or occurrence	0	0.0	0.5	Medication error with adverse event	0	0.0	0.2
Abuse / neglect	1	0.6	0.9	Missing or wandering person	0	0.0	1.1
Fall with injury/adverse event	11	7.0	8.2	Other injury	0	0.0	2.3
Food or other poisoning	0	0.0	0.1	Aggressive behaviour	3	1.9	3.5
Unexpected Illness	34	21.7	20.9	Attempted suicide	0	0.0	0.1
Expected death	39	24.8	23.6	Other - clinical	1	0.6	0.8
Unexpected death	0	0.0	0.8	Other - service delivery	0	0.0	0.9

Inspections
Risk rating	Low	Risk score	3
Number of inspections	5	Number of licensing infractions found	0

Licensing Infractions
Licensing	0	Nutrition & food services	0
Physical facility, equipment & furnishings	0	Medication	0
Staffing	0	Program	0
Policies & procedures	0	Records & reporting	0
Care & supervision	0	Resident Bill of Rights	0
Hygiene & communicable disease control	0	Other	0

Source: Health Authority

Resident Profile (2023/24)	Facility	B.C.
Average age of population	82	83
Percent female	54.4%	63.2%
Percent 85 years or older	47.2%	52.5%
Percent younger than 65 years	7.8%	5.3%
Average length of stay (days)	956	829
Percent of residents diagnosed with depression	37.1%	22.2%
Percent of residents dependent in activities of daily living	39.4%	31.7%
Percent of residents in a wheelchair	60.6%	54.1%
Percent of residents with dementia (mild to severe)	80.3%	62.1%
Percent of residents with severe cognitive impairment (includes severe dementia)	23.8%	27.0%
Percent of residents with physically abusive behaviour	5.5%	8.3%
Average index of social engagement	2.8	2.8
Percent of residents with low social engagement	47.6%	46.2%
Case mix index	0.62	0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24)	Facility	B.C.
Percent of residents receiving physical therapy	67.9%	11.0%
Percent of residents receiving recreation therapy	98.7%	31.7%
Percent of residents receiving occupational therapy	16.7%	5.2%
Percent of residents receiving depression medication	51.5%	51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis	9.5%	27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis	40.3%	35.3%
Percent of residents taking nine or more medications	49.3%	46.2%
Percent of residents with daily physical restraints	3.3%	6.0%
Percent of residents with falls in the last 30 days	12.2%	12.3%
Percent of residents with a worsened pressure ulcer	3.2%	2.1%
Percent of residents with four or more emergency room visits	0.9%	1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24)	Facility	B.C.
Percent of residents vaccinated for influenza	89.4%	84.3%
Percent of health care workers vaccinated for influenza	n/a	35.5%
Percent of residents vaccinated for COVID-19	76.6%	75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility

Link to web page
Go to Kinsmen Lodge website