Jackson House – Ashcroft Hospital and Health Centre Quick Facts

Facility	Jackson House - Ashcroft Hospital and Health Centre	Service type	Long-Term Care
Health authority	Interior Health	Regulation/Legislation	Hospital Act
Street address	700 Ash-Cache Creek Hwy	Accreditation status	Unknown
City/postal code	Ashcroft/V0K1A0	Accreditation expiry date	not available
Phone number	(250) 453-2211	Contact for complaints	Long Term Care Coordinator
Operator (type)	Interior Health (Health Authority)	Phone number of complaint contact	(250) 453-1902
Opened	1979	Personal spending account	Yes
Councils	Resident Council	Visitor parking (cost)	Yes (no fee)
Co-located with a publicly subsidized assisted living residence	No
Wait time*	From 21 to 147 days, with an average of 85 days
Current language(s) spoken by staff	French, English
Indigenous territory	Nlakaʼpamux and Secwepemc Nations

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included	n/a	Other extra fees	n/a
Telephone monthly service included	n/a
Internet monthly service included	n/a

Source: Facility

Beds (as of March 31, 2024)		Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded)	0	Single occupancy	15
Publicly funded beds (short and long-term)	22	Double occupancy	1
Total beds	22	Other occupancy	1

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services	n/a	Housekeeping services	n/a
Non-regulated services (care aides)	n/a	Plant/building maintenance	n/a
Food services provided by	Operator	Food prepared and cooked on site	Yes

Source: Facility

Funding	2022/23	2023/24
Total direct care hours (hours per resident per day)	3.36	3.36
Nursing care hours (hours per resident per day)	2.91	2.91
Registered Nurse (hours per resident per day)	0.08	0.08
Licensed Practical Nurse (hours per resident per day)	1.00	1.00
Care Aide (hours per resident per day)	1.82	1.82
Allied health hours (hours per resident per day)	0.46	0.46
Food costs per resident per day (actual cost)	$12.59	$13.63
Facility per diem rate	n/a	n/a
Monthly client rate for a publicly subsidized bed (single)	From $1,338 to $3,847 with an average of $1,759	From $1,417 to $3,974 with an average of $1,774

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints	0	Number of substantiated licensing complaints	0

Incidents	Total Number	Per 100 beds			Total Number	Per 100 beds
Incidents	Total Number	Facility	B.C.		Total Number	Facility	B.C.
Disease outbreak or occurrence	0	0.0	0.5	Medication error with adverse event	1	4.5	0.2
Abuse / neglect	2	9.1	0.9	Missing or wandering person	0	0.0	1.1
Fall with injury/adverse event	1	4.5	8.2	Other injury	0	0.0	2.3
Food or other poisoning	0	0.0	0.1	Aggressive behaviour	2	9.1	3.5
Unexpected Illness	5	22.7	20.9	Attempted suicide	0	0.0	0.1
Expected death	4	18.2	23.6	Other - clinical	2	9.1	0.8
Unexpected death	0	0.0	0.8	Other - service delivery	4	18.2	0.9

Inspections
Risk rating	n/a	Risk score	n/a
Number of inspections	1	Number of licensing infractions found	6

Licensing Infractions
Licensing	0	Nutrition & food services
Physical facility, equipment & furnishings	2	Medication
Staffing	2	Program
Policies & procedures	0	Records & reporting
Care & supervision	2	Resident Bill of Rights
Hygiene & communicable disease control	0	Other

Source: Health Authority

Resident Profile (2023/24)	Facility	B.C.
Average age of population	80	83
Percent female	38.4%	63.2%
Percent 85 years or older	41.9%	52.5%
Percent younger than 65 years	14.0%	5.3%
Average length of stay (days)	726	829
Percent of residents diagnosed with depression	23.8%	22.2%
Percent of residents dependent in activities of daily living	27.5%	31.7%
Percent of residents in a wheelchair	37.5%	54.1%
Percent of residents with dementia (mild to severe)	36.3%	62.1%
Percent of residents with severe cognitive impairment (includes severe dementia)	11.3%	27.0%
Percent of residents with physically abusive behaviour	0.0%	8.3%
Average index of social engagement	4.0	2.8
Percent of residents with low social engagement	20.0%	46.2%
Case mix index	0.57	0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24)	Facility	B.C.
Percent of residents receiving physical therapy	0.0%	11.0%
Percent of residents receiving recreation therapy	1.3%	31.7%
Percent of residents receiving occupational therapy	0.0%	5.2%
Percent of residents receiving depression medication	55.0%	51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis	29.4%	27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis	31.9%	35.3%
Percent of residents taking nine or more medications	58.8%	46.2%
Percent of residents with daily physical restraints	0.0%	6.0%
Percent of residents with falls in the last 30 days	2.8%	12.3%
Percent of residents with a worsened pressure ulcer	2.8%	2.1%
Percent of residents with four or more emergency room visits	3.7%	1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24)	Facility	B.C.
Percent of residents vaccinated for influenza	100.0%	84.3%
Percent of health care workers vaccinated for influenza	n/a	35.5%
Percent of residents vaccinated for COVID-19	77.8%	75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility

Link to web page
Go to Jackson House - Ashcroft Hospital and Health Centre website