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November 2024

Facility Ponderosa Lodge Service type Long-Term Care
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 425 Columbia St Accreditation status Accredited
City/postal code Kamloops/V2C2T4 Accreditation expiry date March 2027
Phone number (250) 374-5671 Contact for complaints Manager
Operator (type) Interior Health (Health Authority) Phone number of complaint contact (250) 851-4439
Opened 1979 Personal spending account Yes
Councils Combined Resident & Family Council Visitor parking (cost) Yes (no fee)
Co-located with a publicly subsidized assisted living residence No
Wait time* From 8 to 802 days, with an average of 237 days
Current language(s) spoken by staff English, Mandarin, French, Spanish, Croatian, Polish, Tagalog, Indonesian, Punjabi, Portuguese, Russian, Ukrainian
Indigenous territory Secwepemc peoples, and the Tk'emlups Indian Band

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

* Definition changed, please refer to Glossary of Terms at https://www.seniorsadvocatebc.ca/long-term-care-directory/glossary-of-terms/
Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2024) Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded) 0 Single occupancy 99
Publicly funded beds (short and long-term) 135 Double occupancy 0
Total beds 135 Other occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Outside Contractor Food prepared and cooked on site No

Source: Facility

Funding 2022/23 2023/24
Total direct care hours (hours per resident per day) 3.48 3.45
Nursing care hours (hours per resident per day) 3.07 3.05
Registered Nurse (hours per resident per day) 0.07 0.07
Licensed Practical Nurse (hours per resident per day) 0.93 0.92
Care Aide (hours per resident per day) 2.07 2.06
Allied health hours (hours per resident per day) 0.40 0.40
Food costs per resident per day (actual cost) $12.69 $11.71
Facility per diem rate n/a n/a
Monthly client rate for a publicly subsidized bed (single) From $1,338 to $3,847 with an average of $2,015 From $1,417 to $3,974 with an average of $2,072

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints 1 Number of substantiated licensing complaints 1
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 0.7 0.5 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 2 1.5 0.9 Missing or wandering person 9 6.7 1.1
Fall with injury/adverse event 18 13.3 8.2 Other injury 11 8.1 2.3
Food or other poisoning 1 0.7 0.1 Aggressive behaviour 8 5.9 3.5
Unexpected Illness 31 23.0 20.9 Attempted suicide 1 0.7 0.1
Expected death 31 23.0 23.6 Other - clinical 0 0.0 0.8
Unexpected death 1 0.7 0.8 Other - service delivery 8 5.9 0.9
Inspections
Risk rating n/a Risk score n/a
Number of inspections 2 Number of licensing infractions found 15
Licensing Infractions
Licensing 1 Nutrition & food services 0
Physical facility, equipment & furnishings 1 Medication 0
Staffing 1 Program 0
Policies & procedures 3 Records & reporting 3
Care & supervision 4 Resident Bill of Rights 2
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2023/24) Facility B.C.
Average age of population 82 83
Percent female 51.0% 63.2%
Percent 85 years or older 40.8% 52.5%
Percent younger than 65 years 4.0% 5.3%
Average length of stay (days) 471 829
Percent of residents diagnosed with depression 27.7% 22.2%
Percent of residents dependent in activities of daily living 28.3% 31.7%
Percent of residents in a wheelchair 47.0% 54.1%
Percent of residents with dementia (mild to severe) 76.6% 62.1%
Percent of residents with severe cognitive impairment (includes severe dementia) 29.7% 27.0%
Percent of residents with physically abusive behaviour 8.8% 8.3%
Average index of social engagement 3.4 2.8
Percent of residents with low social engagement 32.7% 46.2%
Case mix index 0.58 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24) Facility B.C.
Percent of residents receiving physical therapy 12.1% 11.0%
Percent of residents receiving recreation therapy 50.5% 31.7%
Percent of residents receiving occupational therapy 0.0% 5.2%
Percent of residents receiving depression medication 55.8% 51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 47.1% 27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 47.5% 35.3%
Percent of residents taking nine or more medications 52.2% 46.2%
Percent of residents with daily physical restraints 9.7% 6.0%
Percent of residents with falls in the last 30 days 15.1% 12.3%
Percent of residents with a worsened pressure ulcer 1.0% 2.1%
Percent of residents with four or more emergency room visits 0.7% 1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 89.5% 84.3%
Percent of health care workers vaccinated for influenza 33.2% 35.5%
Percent of residents vaccinated for COVID-19 77.1% 75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility