Hallmark on the Park Quick Facts
| Residence | Hallmark on the Park | Service type | Assisted Living |
|---|---|---|---|
| Health authority | Fraser Health | Regulation/Legislation | Community Care & Assisted Living Act |
| Street address | 3055 Princess Street | Accreditation status | Accredited |
| City/postal code | Abbotsford/V2T 4A8 | Accreditation expiry date | Not available |
| Phone number | (604) 859-0053 | Contact for complaints | Administrator |
| Operator (type) | Baptist Housing Hallmark Society (Not For Profit) | Phone number of complaint contact | (604) 859-0053 |
| Opened | 1999 | Visitor parking (cost) | Yes (no fee) |
| Councils | Resident council only | Wait time | From 33 to 406 days, with an average of 155 days |
| Co-located with a publicly subsidized long-term care home | No | ||
| Current language(s) spoken by staff | English, German, Hindi, Tagalog, Punjabi | ||
| Indigenous territory | Stó:lō peoples | ||
Source: 1. Residence; 2. Health Authority; 3.Ministry of Health
| Resident Fees for Personal Services | |||
|---|---|---|---|
| Cable monthly service included | No | Other extra fees | special laundry services, companionship, additional meals, additional snacks, additional housekeeping, recreation programs, hearing aid assistance, blood glucose monitoring, TED stocking application and removal, resident safety check, am and pm care, shower, personal laundry, reminder for meals, reminder for recreation, escort to meals, escort to recreation, room tray service, breakfast assistance, activity assistance |
| Telephone monthly service included | No | ||
| Internet monthly service included | No | ||
Source: Residence
| Assisted Living Units (as of March 31, 2024) | ||
|---|---|---|
| Private units (not publicly subsidized) | 47 | |
| Publicly subsidized units | 22 | |
| Total units | 69 | |
Source: 1. Ministry of Health; 2. Residence
| Contracted Services | |||
|---|---|---|---|
| Professional nursing services | No | Housekeeping services | Yes |
| Non-regulated services (care aides) | No | Plant/building maintenance | No |
| Food services provided by | Outside contractor | Food prepared and cooked on site | Yes |
Source: Residence
| Services Provided | |||
|---|---|---|---|
| Support with activities of daily living | Yes | Assistance with managing medication | Yes |
| Therapeutic diet support | No | Safekeeping of money/personal property | No |
| Behaviour management support | No | Psychosocial (programming) support | No |
Source: Ministry of Health
| Funding | 2022/23 | 2023/24 |
|---|---|---|
| Publicly subsidized personal care hours (per unit) | 423 | 517 |
| Food costs per resident per day (actual cost) | $11.71 | $10.79 |
| Monthly client rate for a publicly subsidized unit (single) | From $1,094 to 4,465 with an average of $1,562 | From $1,164 to 4,640 with an average of $1,713 |
Source: Health Authority
| Assisted Living Registry, 2023/24 | |||
|---|---|---|---|
| Complaints | |||
| Number of complaints | 0 | Number of substantiated complaints | 0 |
| Incidents | Total Number |
Per 100 units | Total Number |
Per 100 units | |||
|---|---|---|---|---|---|---|---|
| Residence | B.C. | Residence | B.C. | ||||
| Disease outbreak or occurrence | 0 | 0.0 | 0.2 | Medication error | 0 | 0.0 | 0.4 |
| Abuse / neglect | 0 | 0.0 | 0.2 | Missing | 0 | 0.0 | 0.7 |
| Falls | 16 | 23.2 | 27.7 | Injury | 0 | 0.0 | 0.5 |
| Unexpected Illness | 0 | 0.0 | 44.8 | Aggression | 0 | 0.0 | 2.0 |
| Overdose | 0 | 0.0 | 0.1 | Attempted suicide | 0 | 0.0 | 0.1 |
| Death | 0 | 0.0 | 1.2 | Police Incident/Call | 1 | 1.4 | 0.5 |
| Food or other poisoning | 0 | 0.0 | 0.0 | Other | 0 | 0.0 | 4.9 |
| Inspections | |||
|---|---|---|---|
| Application | 0 | Follow-up | 0 |
| Complaint | 0 | Non-Site visit assessment | 0 |
| Compliance monitoring | 0 | Reportable incident | 0 |
| Confirmed unregistered residence (CURR) follow up | 0 | Possible unregistered residence (PURR) complaint | 0 |
Source: Ministry of Health
| Resident Profile (2023/24) | Residence | B.C. |
|---|---|---|
| Average age of population | 85 | 82 |
| Percent female | 75.9% | 67.9% |
| Percent 85 years or older | 55.2% | 47.3% |
| Percent younger than 65 years | 0.0% | 9.4% |
| Average length of stay (days) | 1,446 | 1222 |
| Percent of residents with depression symptoms | 35.0% | 20.1% |
| Percent of residents dependent in activities of daily living | 30.0% | 17.3% |
| Percent of residents dependent in instrumental activities of daily living | 100.0% | 76.6% |
| Percent of residents in a wheelchair | 20.0% | 17.3% |
| Percent of residents with dementia (mild to severe) | 30.0% | 23.4% |
| Percent of residents with moderate to severe cognitive impairment | 15.0% | 12.0% |
| Percent of residents with problem behaviours | 5.0% | 8.3% |
| Percent of clients with MAPLe score (MAPLe 4+) | 60.0% | 48.3% |
| Percent of clients with special or extensive care (RUG 1-3) | 5.0% | 4.2% |
| Percent of residents at ease interacting with others | 95.0% | 93.6% |
| Percent of residents saying or indicating that they feel lonely | 55.0% | 25.2% |
Source: 1. Health Authority; 2. Ministry of Health
| Clinical Indicators (2023/24) | Residence | B.C. |
|---|---|---|
| Percent of residents receiving depression medication | 45.0% | 40.8% |
| Percent of residents taking antipsychotic drugs without a diagnosis of psychosis | 0.0% | 6.5% |
| Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis | 20.0% | 20.3% |
| Percent of residents taking nine or more medications | 65.0% | 56.5% |
| Percent of residents with falls in the last 90 days | 45.0% | 34.4% |
| Percent of residents with four or more emergency room visits | 10.3% | 13.0% |
| Percent of residents having a caregiver in distress | 31.6% | 17.2% |
Source: 1. Health Authority; 2. Ministry of Health
| Vaccination Coverage (2023/24) | Facility | B.C. |
|---|---|---|
| Percent of residents vaccinated for influenza | 70.0% | 83.5% |
| Percent of residents vaccinated for COVID-19 | 85.7% | 76.9% |
Source: 1. Ministry of Health; 2. Residence