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November 2024

Residence Summerland Seniors Village Service type Assisted Living
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 12803 Atkinson Road Accreditation status Accredited
City/postal code Summerland/V0H 1Z4 Accreditation expiry date Not available
Phone number (250) 404-4400 Contact for complaints Authorized RepresentativePresident
Operator (type) Summerland Seniors 3 LLP (For Profit) Phone number of complaint contact (250) 404-0118
Opened 2004 Visitor parking (cost) Yes (no fee)
Councils Resident council only Wait time Suppressed
Co-located with a publicly subsidized long-term care home Yes (Summerland Seniors Village)
Current language(s) spoken by staff English, Filipino, Punjabi, Russian, Spanish
Indigenous territory Okanagan Nation

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees personal transportation, special laundry services, companionship, additional meals, additional housekeeping
Telephone monthly service included Yes
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2024)
Private units (not publicly subsidized) 32
Publicly subsidized units 18
Total units 50

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2022/23 2023/24
Publicly subsidized personal care hours (per unit) 454 438
Food costs per resident per day (actual cost) $10.62 $11.37
Monthly client rate for a publicly subsidized unit (single) From $1,094 to 3,788 with an average of $1,373 From $1,164 to 3,986 with an average of $1,503

Source: Health Authority

Assisted Living Registry, 2023/24
Complaints
Number of complaints 1 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.2 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.2 Missing 0 0.0 0.7
Falls 12 24.0 27.7 Injury 0 0.0 0.5
Unexpected Illness 23 46.0 44.8 Aggression 1 2.0 2.0
Overdose 0 0.0 0.1 Attempted suicide 0 0.0 0.1
Death 0 0.0 1.2 Police Incident/Call 0 0.0 0.5
Food or other poisoning 0 0.0 0.0 Other 3 6.0 4.9
Inspections
Application 0 Follow-up 0
Complaint 0 Non-Site visit assessment 0
Compliance monitoring 0 Reportable incident 0
Confirmed unregistered residence (CURR) follow up 0 Possible unregistered residence (PURR) complaint 0

Source: Ministry of Health

Resident Profile (2023/24) Residence B.C.
Average age of population 80 82
Percent female 76.2% 67.9%
Percent 85 years or older 33.3% 47.3%
Percent younger than 65 years 14.3% 9.4%
Average length of stay (days) 944 1222
Percent of residents with depression symptoms 35.0% 20.1%
Percent of residents dependent in activities of daily living 20.0% 17.3%
Percent of residents dependent in instrumental activities of daily living 85.0% 76.6%
Percent of residents in a wheelchair 25.0% 17.3%
Percent of residents with dementia (mild to severe) 20.0% 23.4%
Percent of residents with moderate to severe cognitive impairment 5.0% 12.0%
Percent of residents with problem behaviours 5.0% 8.3%
Percent of clients with MAPLe score (MAPLe 4+) 35.0% 48.3%
Percent of clients with special or extensive care (RUG 1-3) 5.0% 4.2%
Percent of residents at ease interacting with others 90.0% 93.6%
Percent of residents saying or indicating that they feel lonely 30.0% 25.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2023/24) Residence B.C.
Percent of residents receiving depression medication 30.0% 40.8%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 15.0% 6.5%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 25.0% 20.3%
Percent of residents taking nine or more medications 45.0% 56.5%
Percent of residents with falls in the last 90 days 50.0% 34.4%
Percent of residents with four or more emergency room visits 4.8% 13.0%
Percent of residents having a caregiver in distress 27.8% 17.2%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 83.0% 83.5%
Percent of residents vaccinated for COVID-19 68.2% 76.9%

Source: 1. Ministry of Health; 2. Residence