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November 2024

Residence Nanaimo Seniors Village Service type Assisted Living
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 6085 Uplands Drive and 6089 Uplands Drive Accreditation status Accredited
City/postal code Nanaimo/V9V 1T8 Accreditation expiry date Not available
Phone number (250) 729-9524 Contact for complaints President
Operator (type) Nanaimo Seniors Village 3 LLP (For Profit) Phone number of complaint contact (250) 729-9524
Opened 2004 Visitor parking (cost) Yes (no fee)
Councils No council Wait time From 35 to 504 days, with an average of 156 days
Co-located with a publicly subsidized long-term care home Yes (Nanaimo Seniors Village)
Current language(s) spoken by staff English, Chinese (other dialects), Filipino, Hindi, Punjabi
Indigenous territory Coast Salish peoples and Snuneymuxw First Nation

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees personal transportation, special laundry services, companionship, additional meals, additional housekeeping
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Assisted Living Units (as of March 31, 2024)
Private units (not publicly subsidized) 82
Publicly subsidized units 18
Total units 100

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2022/23 2023/24
Publicly subsidized personal care hours (per unit) 514 377
Food costs per resident per day (actual cost) n/a n/a
Monthly client rate for a publicly subsidized unit (single) From $1,094 to 3,250 with an average of $1,582 From $1,164 to 3,250 with an average of $1,714

Source: Health Authority

Assisted Living Registry, 2023/24
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.2 Medication error 1 1.0 0.4
Abuse / neglect 0 0.0 0.2 Missing 1 1.0 0.7
Falls 119 119.0 27.7 Injury 2 2.0 0.5
Unexpected Illness 177 177.0 44.8 Aggression 7 7.0 2.0
Overdose 1 1.0 0.1 Attempted suicide 0 0.0 0.1
Death 1 1.0 1.2 Police Incident/Call 2 2.0 0.5
Food or other poisoning 0 0.0 0.0 Other 13 13.0 4.9
Inspections
Application 0 Follow-up 0
Complaint 0 Non-Site visit assessment 0
Compliance monitoring 0 Reportable incident 0
Confirmed unregistered residence (CURR) follow up 0 Possible unregistered residence (PURR) complaint 0

Source: Ministry of Health

Resident Profile (2023/24) Residence B.C.
Average age of population 85 82
Percent female 82.6% 67.9%
Percent 85 years or older 56.5% 47.3%
Percent younger than 65 years 0.0% 9.4%
Average length of stay (days) 1,967 1222
Percent of residents with depression symptoms 16.0% 20.1%
Percent of residents dependent in activities of daily living 20.0% 17.3%
Percent of residents dependent in instrumental activities of daily living 8.0% 76.6%
Percent of residents in a wheelchair 20.0% 17.3%
Percent of residents with dementia (mild to severe) 8.0% 23.4%
Percent of residents with moderate to severe cognitive impairment 0.0% 12.0%
Percent of residents with problem behaviours 4.0% 8.3%
Percent of clients with MAPLe score (MAPLe 4+) 44.0% 48.3%
Percent of clients with special or extensive care (RUG 1-3) 8.0% 4.2%
Percent of residents at ease interacting with others 100.0% 93.6%
Percent of residents saying or indicating that they feel lonely 8.0% 25.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2023/24) Residence B.C.
Percent of residents receiving depression medication 52.0% 40.8%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 4.0% 6.5%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 4.0% 20.3%
Percent of residents taking nine or more medications 64.0% 56.5%
Percent of residents with falls in the last 90 days 24.0% 34.4%
Percent of residents with four or more emergency room visits 0.0% 13.0%
Percent of residents having a caregiver in distress 26.1% 17.2%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 84.0% 83.5%
Percent of residents vaccinated for COVID-19 72.0% 76.9%

Source: 1. Ministry of Health; 2. Residence