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November 2024

Residence Langley Seniors Village Service type Assisted Living
Health authority Fraser Health Regulation/Legislation Community Care & Assisted Living Act
Street address 20363-65th Ave Accreditation status Accredited
City/postal code Langley/V2Y 3E3 Accreditation expiry date Not available
Phone number (604) 539-9934 Contact for complaints Authorized Representative
Operator (type) Langley Seniors Village 3 LLP (For Profit) Phone number of complaint contact (604) 539-9934
Opened 2007 Visitor parking (cost) Yes (no fee)
Councils Resident council only Wait time From 83 to 593 days, with an average of 244 days
Co-located with a publicly subsidized long-term care home No
Current language(s) spoken by staff English, Filipino, Hindi, Punjabi
Indigenous territory Coast Salish peoples

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees companionship, additional housekeeping, hair styling, foot care, walker repairs, hearing aid specialist, rental of air conditioning units
Telephone monthly service included No
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2024)
Private units (not publicly subsidized) 32
Publicly subsidized units 64
Total units 96

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2022/23 2023/24
Publicly subsidized personal care hours (per unit) 415 438
Food costs per resident per day (actual cost) $6.54 $6.58
Monthly client rate for a publicly subsidized unit (single) From $1,094 to 4,465 with an average of $1,632 From $1,164 to 4,640 with an average of $1,763

Source: Health Authority

Assisted Living Registry, 2023/24
Complaints
Number of complaints 1 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.2 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.2 Missing 1 1.0 0.7
Falls 23 24.0 27.7 Injury 0 0.0 0.5
Unexpected Illness 33 34.4 44.8 Aggression 0 0.0 2.0
Overdose 3 3.1 0.1 Attempted suicide 0 0.0 0.1
Death 0 0.0 1.2 Police Incident/Call 0 0.0 0.5
Food or other poisoning 0 0.0 0.0 Other 3 3.1 4.9
Inspections
Application 0 Follow-up 0
Complaint 0 Non-Site visit assessment 0
Compliance monitoring 0 Reportable incident 0
Confirmed unregistered residence (CURR) follow up 0 Possible unregistered residence (PURR) complaint 0

Source: Ministry of Health

Resident Profile (2023/24) Residence B.C.
Average age of population 84 82
Percent female 73.8% 67.9%
Percent 85 years or older 54.8% 47.3%
Percent younger than 65 years 4.8% 9.4%
Average length of stay (days) 1,103 1222
Percent of residents with depression symptoms 17.4% 20.1%
Percent of residents dependent in activities of daily living 17.4% 17.3%
Percent of residents dependent in instrumental activities of daily living 89.9% 76.6%
Percent of residents in a wheelchair 11.6% 17.3%
Percent of residents with dementia (mild to severe) 26.1% 23.4%
Percent of residents with moderate to severe cognitive impairment 13.0% 12.0%
Percent of residents with problem behaviours 7.2% 8.3%
Percent of clients with MAPLe score (MAPLe 4+) 43.5% 48.3%
Percent of clients with special or extensive care (RUG 1-3) 2.9% 4.2%
Percent of residents at ease interacting with others 98.6% 93.6%
Percent of residents saying or indicating that they feel lonely 23.2% 25.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2023/24) Residence B.C.
Percent of residents receiving depression medication 44.9% 40.8%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 14.5% 6.5%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 26.1% 20.3%
Percent of residents taking nine or more medications 60.9% 56.5%
Percent of residents with falls in the last 90 days 30.4% 34.4%
Percent of residents with four or more emergency room visits 10.7% 13.0%
Percent of residents having a caregiver in distress 10.6% 17.2%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 84.0% 83.5%
Percent of residents vaccinated for COVID-19 85.2% 76.9%

Source: 1. Ministry of Health; 2. Residence