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November 2024

Facility Casa Mia Service type Long-Term Care
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1920 SW Marine Drive Accreditation status Not Accredited
City/postal code Vancouver/V6P6B2 Accreditation expiry date not applicable
Phone number 604-267-8999 ext 3 Contact for complaints Director of Care
Operator (type) Maureen McIntosh (For Profit) Phone number of complaint contact 604-267-8999 ext 3
Opened July 2023 Personal spending account Yes
Councils Combined Resident & Family Council Visitor parking (cost) Yes (no fee)
Co-located with a publicly subsidized assisted living residence No
Wait time* From 21 to 1049 days, with an average of 235 days
Current language(s) spoken by staff English, French, Spanish, Portuguese,Croatian, Mandarin, Cantonese, Tagalog, Filipino
Indigenous territory Musqueam, Tsleil-Wauthuth and Squamish peoples

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

* Definition changed, please refer to Glossary of Terms at https://www.seniorsadvocatebc.ca/long-term-care-directory/glossary-of-terms/
Resident Fees for Personal Services
Cable monthly service included No Other extra fees clothing labelling; foot care; hairdressing; dentist and dental hygienist
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2024) Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded) 37 Single occupancy 81
Publicly funded beds (short and long-term) 58 Double occupancy 7
Total beds 95 Other occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2022/23 2023/24
Total direct care hours (hours per resident per day) n/a 3.36
Nursing care hours (hours per resident per day) n/a 2.97
Registered Nurse (hours per resident per day) n/a 0.30
Licensed Practical Nurse (hours per resident per day) n/a 0.58
Care Aide (hours per resident per day) n/a 2.09
Allied health hours (hours per resident per day) n/a 0.39
Food costs per resident per day (actual cost) n/a n/a
Facility per diem rate n/a n/a
Monthly client rate for a publicly subsidized bed (single) n/a From $1,417 to $3,974 with an average of $2,381

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints 2 Number of substantiated licensing complaints 0
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.5 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.9 Missing or wandering person 0 0.0 1.1
Fall with injury/adverse event 6 6.3 8.2 Other injury 0 0.0 2.3
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 4 4.2 3.5
Unexpected Illness 10 10.5 20.9 Attempted suicide 0 0.0 0.1
Expected death 10 10.5 23.6 Other - clinical 1 1.1 0.8
Unexpected death 0 0.0 0.8 Other - service delivery 0 0.0 0.9
Inspections
Risk rating Low Risk score 3
Number of inspections 5 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2023/24) Facility B.C.
Average age of population 87 83
Percent female 66.4% 63.2%
Percent 85 years or older 66.4% 52.5%
Percent younger than 65 years 0.9% 5.3%
Average length of stay (days) 77 829
Percent of residents diagnosed with depression 7.9% 22.2%
Percent of residents dependent in activities of daily living 44.3% 31.7%
Percent of residents in a wheelchair 47.9% 54.1%
Percent of residents with dementia (mild to severe) 59.3% 62.1%
Percent of residents with severe cognitive impairment (includes severe dementia) 21.4% 27.0%
Percent of residents with physically abusive behaviour 5.7% 8.3%
Average index of social engagement 1.9 2.8
Percent of residents with low social engagement 73.6% 46.2%
Case mix index 0.55 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24) Facility B.C.
Percent of residents receiving physical therapy 6.4% 11.0%
Percent of residents receiving recreation therapy 0.0% 31.7%
Percent of residents receiving occupational therapy 12.9% 5.2%
Percent of residents receiving depression medication 45.7% 51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis suppressed 27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis suppressed 35.3%
Percent of residents taking nine or more medications 40.7% 46.2%
Percent of residents with daily physical restraints suppressed 6.0%
Percent of residents with falls in the last 30 days suppressed 12.3%
Percent of residents with a worsened pressure ulcer suppressed 2.1%
Percent of residents with four or more emergency room visits 0.0% 1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza n/a 84.3%
Percent of health care workers vaccinated for influenza n/a 35.5%
Percent of residents vaccinated for COVID-19 72.5% 75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility

Link to web page
Go to Casa Mia website