The Summit Quick Facts - Seniors Advocate

Facility	The Summit	Service type	Long-Term Care
Health authority	Vancouver Island Health	Regulation/Legislation	Community Care & Assisted Living Act
Street address	955 Hillside Avenue	Accreditation status	Not Accredited
City/postal code	Victoria/V8T1Z9	Accreditation expiry date	not applicable
Phone number	(250) 370-3750	Contact for complaints	Site Managers
Operator (type)	Island Health (Health Authority)	Phone number of complaint contact	(250) 519-3750
Opened	2020	Personal spending account	Yes
Councils	Combined Resident & Family Council	Visitor parking (cost)	Yes (no fee)
Co-located with a publicly subsidized assisted living residence	No
Wait time*	From 48 to 1380 days, with an average of 335 days
Current language(s) spoken by staff	English
Indigenous territory	Lekwungen peoples and the Songhees and Esquimalt Nations

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included	Yes	Other extra fees	Newspapers, hearing aids and batteries, personal transportation, companion services, personal dry cleaning, specialized hygiene products, specialized equipment, clothing labels, medical ID bracelets, foot care, hairdressing
Telephone monthly service included	Yes
Internet monthly service included	Yes

Source: Facility

Beds (as of March 31, 2024)		Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded)	0	Single occupancy	320
Publicly funded beds (short and long-term)	320	Double occupancy	0
Total beds	320	Other occupancy	0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services	Yes	Housekeeping services	Yes
Non-regulated services (care aides)	Yes	Plant/building maintenance	Yes
Food services provided by	Operator	Food prepared and cooked on site	Yes

Source: Facility

Funding	2022/23	2023/24
Total direct care hours (hours per resident per day)	3.44	3.44
Nursing care hours (hours per resident per day)	3.15	3.16
Registered Nurse (hours per resident per day)	0.19	0.19
Licensed Practical Nurse (hours per resident per day)	0.67	0.67
Care Aide (hours per resident per day)	2.29	2.30
Allied health hours (hours per resident per day)	0.29	0.28
Food costs per resident per day (actual cost)	$11.74	$13.25
Facility per diem rate	n/a	n/a
Monthly client rate for a publicly subsidized bed (single)	From $1,338 to $3,847 with an average of $2,116	From $1,417 to $3,974 with an average of $2,170

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints	5	Number of substantiated licensing complaints	2

Incidents	Total Number	Per 100 beds			Total Number	Per 100 beds
Incidents	Total Number	Facility	B.C.		Total Number	Facility	B.C.
Disease outbreak or occurrence	0	0.0	0.5	Medication error with adverse event	3	0.9	0.2
Abuse / neglect	7	2.2	0.9	Missing or wandering person	18	5.6	1.1
Fall with injury/adverse event	66	20.6	8.2	Other injury	29	9.1	2.3
Food or other poisoning	0	0.0	0.1	Aggressive behaviour	29	9.1	3.5
Unexpected Illness	57	17.8	20.9	Attempted suicide	0	0.0	0.1
Expected death	61	19.1	23.6	Other - clinical	3	0.9	0.8
Unexpected death	1	0.3	0.8	Other - service delivery	2	0.6	0.9

Inspections
Risk rating	High	Risk score	21
Number of inspections	1	Number of licensing infractions found	5

Licensing Infractions
Licensing	0	Nutrition & food services	0
Physical facility, equipment & furnishings	1	Medication	1
Staffing	2	Program	0
Policies & procedures	0	Records & reporting	1
Care & supervision	0	Resident Bill of Rights	0
Hygiene & communicable disease control	0	Other	n/a

Source: Health Authority

Resident Profile (2023/24)	Facility	B.C.
Average age of population	80	83
Percent female	59.1%	63.2%
Percent 85 years or older	40.0%	52.5%
Percent younger than 65 years	11.4%	5.3%
Average length of stay (days)	778	829
Percent of residents diagnosed with depression	17.3%	22.2%
Percent of residents dependent in activities of daily living	23.7%	31.7%
Percent of residents in a wheelchair	46.3%	54.1%
Percent of residents with dementia (mild to severe)	49.7%	62.1%
Percent of residents with severe cognitive impairment (includes severe dementia)	23.7%	27.0%
Percent of residents with physically abusive behaviour	6.7%	8.3%
Average index of social engagement	2.9	2.8
Percent of residents with low social engagement	44.3%	46.2%
Case mix index	0.56	0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24)	Facility	B.C.
Percent of residents receiving physical therapy	1.1%	11.0%
Percent of residents receiving recreation therapy	23.9%	31.7%
Percent of residents receiving occupational therapy	18.8%	5.2%
Percent of residents receiving depression medication	54.4%	51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis	25.6%	27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis	32.3%	35.3%
Percent of residents taking nine or more medications	39.7%	46.2%
Percent of residents with daily physical restraints	4.0%	6.0%
Percent of residents with falls in the last 30 days	13.1%	12.3%
Percent of residents with a worsened pressure ulcer	2.1%	2.1%
Percent of residents with four or more emergency room visits	1.2%	1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24)	Facility	B.C.
Percent of residents vaccinated for influenza	86.3%	84.3%
Percent of health care workers vaccinated for influenza	32.3%	35.5%
Percent of residents vaccinated for COVID-19	82.6%	75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility

Link to web page
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