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November 2024

Facility Gateway Lodge Long Term Care Service type Long-Term Care
Health authority Northern Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1488 20th Ave. Accreditation status Not accredited
City/postal code Prince George/V2L0B3 Accreditation expiry date Not applicable
Phone number 250.612.5500 Contact for complaints Manager
Operator (type) Northern Health (Health Authority) Phone number of complaint contact 250.612.5531
Opened 2009 Personal spending account Yes
Councils Family Council, Combined Resident & Family Council Visitor parking (cost) Yes (no fee)
Co-located with a publicly subsidized assisted living residence Yes (Gateway Lodge - Northern Health Authority)
Wait time* From 3 to 1092 days, with an average of 387 days
Current language(s) spoken by staff French, Swahili, Kirundi, Chewa, Ukrainian, Hindi, German, Filipino, Malayalam,Punjabi
Indigenous territory Lheidli Tʼenneh First Nation

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

* Definition changed, please refer to Glossary of Terms at https://www.seniorsadvocatebc.ca/long-term-care-directory/glossary-of-terms/
Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds (as of March 31, 2024) Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded) 0 Single occupancy 112
Publicly funded beds (short and long-term) 125 Double occupancy 3
Total beds 125 Other occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2022/23 2023/24
Total direct care hours (hours per resident per day) 3.47 3.59
Nursing care hours (hours per resident per day) 3.18 3.30
Registered Nurse (hours per resident per day) 0.42 0.41
Licensed Practical Nurse (hours per resident per day) 0.83 0.85
Care Aide (hours per resident per day) 1.94 2.04
Allied health hours (hours per resident per day) 0.29 0.29
Food costs per resident per day (actual cost) $11.90 $16.48
Facility per diem rate n/a n/a
Monthly client rate for a publicly subsidized bed (single) From $1,338 to $3,847 with an average of $1,810 From $1,417 to $3,974 with an average of $2,072

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints 0 Number of substantiated licensing complaints 0
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.5 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 1 0.8 0.9 Missing or wandering person 2 1.6 1.1
Fall with injury/adverse event 3 2.4 8.2 Other injury 1 0.8 2.3
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 6 4.8 3.5
Unexpected Illness 3 2.4 20.9 Attempted suicide 0 0.0 0.1
Expected death 42 33.6 23.6 Other - clinical 1 0.8 0.8
Unexpected death 0 0.0 0.8 Other - service delivery 1 0.8 0.9
Inspections
Risk rating Medium Risk score 19
Number of inspections 1 Number of licensing infractions found 8
Licensing Infractions
Licensing 0 Nutrition & food services 1
Physical facility, equipment & furnishings 2 Medication 0
Staffing 0 Program 3
Policies & procedures 1 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 1 Other 0

Source: Health Authority

Resident Profile (2023/24) Facility B.C.
Average age of population 81 83
Percent female 57.6% 63.2%
Percent 85 years or older 38.7% 52.5%
Percent younger than 65 years 9.5% 5.3%
Average length of stay (days) 947 829
Percent of residents diagnosed with depression 28.7% 22.2%
Percent of residents dependent in activities of daily living 41.4% 31.7%
Percent of residents in a wheelchair 62.3% 54.1%
Percent of residents with dementia (mild to severe) 49.1% 62.1%
Percent of residents with severe cognitive impairment (includes severe dementia) 30.4% 27.0%
Percent of residents with physically abusive behaviour 11.6% 8.3%
Average index of social engagement 3.2 2.8
Percent of residents with low social engagement 35.6% 46.2%
Case mix index 0.58 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24) Facility B.C.
Percent of residents receiving physical therapy 0.0% 11.0%
Percent of residents receiving recreation therapy 61.9% 31.7%
Percent of residents receiving occupational therapy 15.9% 5.2%
Percent of residents receiving depression medication 62.9% 51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 34.4% 27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 36.9% 35.3%
Percent of residents taking nine or more medications 64.4% 46.2%
Percent of residents with daily physical restraints 30.5% 6.0%
Percent of residents with falls in the last 30 days 7.5% 12.3%
Percent of residents with a worsened pressure ulcer 3.0% 2.1%
Percent of residents with four or more emergency room visits 3.0% 1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 77.5% 84.3%
Percent of health care workers vaccinated for influenza 18.5% 35.5%
Percent of residents vaccinated for COVID-19 66.9% 75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility