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November 2024

Facility Agassiz Seniors Community Service type Long-Term Care
Health authority Fraser Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1525 MacKay Crescent Accreditation status Accredited
City/postal code Agassiz/V0M1A3 Accreditation expiry date November 2026
Phone number (604) 796-3886 Contact for complaints Site Leader
Operator (type) Park Place Seniors Living Inc. (For Profit) Phone number of complaint contact (604) 796-3886
Opened 2008 Personal spending account Yes
Councils Resident Council Visitor parking (cost) Yes (no fee)
Co-located with a publicly subsidized assisted living residence No
Wait time* From 8 to 437 days, with an average of 260 days
Current language(s) spoken by staff English, German, Dutch, Punjabi, Hindi, Tagalog, Japanese, Albanian, Spanish, Italian, Bisaya
Indigenous territory Stsʼailes, Sqʼéwlets & Stó:lō First Nations

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

* Definition changed, please refer to Glossary of Terms at https://www.seniorsadvocatebc.ca/long-term-care-directory/glossary-of-terms/
Resident Fees for Personal Services
Cable monthly service included No Other extra fees Enhanced Rec Program, Footcare and Hairdresser
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2024) Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded) 7 Single occupancy 67
Publicly funded beds (short and long-term) 61 Double occupancy 0
Total beds 68 Other occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2022/23 2023/24
Total direct care hours (hours per resident per day) 3.36 3.36
Nursing care hours (hours per resident per day) 3.00 3.00
Registered Nurse (hours per resident per day) 0.30 0.33
Licensed Practical Nurse (hours per resident per day) 0.45 0.60
Care Aide (hours per resident per day) 2.25 2.07
Allied health hours (hours per resident per day) 0.36 0.36
Food costs per resident per day (actual cost) $9.01 $10.97
Facility per diem rate $267.15 $288.26
Monthly client rate for a publicly subsidized bed (single) From $1,338 to $3,847 with an average of $2,082 From $1,417 to $3,974 with an average of $2,105

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints 9 Number of substantiated licensing complaints 2
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 1.5 0.5 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.9 Missing or wandering person 0 0.0 1.1
Fall with injury/adverse event 8 11.8 8.2 Other injury 0 0.0 2.3
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 3 4.4 3.5
Unexpected Illness 19 27.9 20.9 Attempted suicide 0 0.0 0.1
Expected death 20 29.4 23.6 Other - clinical 0 0.0 0.8
Unexpected death 0 0.0 0.8 Other - service delivery 0 0.0 0.9
Inspections
Risk rating Medium Risk score 14
Number of inspections 6 Number of licensing infractions found 48
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 6 Medication 18
Staffing 14 Program 0
Policies & procedures 2 Records & reporting 0
Care & supervision 6 Resident Bill of Rights 0
Hygiene & communicable disease control 2 Other 0

Source: Health Authority

Resident Profile (2023/24) Facility B.C.
Average age of population 86 83
Percent female 70.0% 63.2%
Percent 85 years or older 55.0% 52.5%
Percent younger than 65 years 0.0% 5.3%
Average length of stay (days) 1,373 829
Percent of residents diagnosed with depression n/a 22.2%
Percent of residents dependent in activities of daily living n/a 31.7%
Percent of residents in a wheelchair n/a 54.1%
Percent of residents with dementia (mild to severe) n/a 62.1%
Percent of residents with severe cognitive impairment (includes severe dementia) n/a 27.0%
Percent of residents with physically abusive behaviour n/a 8.3%
Average index of social engagement n/a 2.8
Percent of residents with low social engagement n/a 46.2%
Case mix index n/a 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24) Facility B.C.
Percent of residents receiving physical therapy n/a 11.0%
Percent of residents receiving recreation therapy n/a 31.7%
Percent of residents receiving occupational therapy n/a 5.2%
Percent of residents receiving depression medication n/a 51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis n/a 27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis n/a 35.3%
Percent of residents taking nine or more medications n/a 46.2%
Percent of residents with daily physical restraints n/a 6.0%
Percent of residents with falls in the last 30 days n/a 12.3%
Percent of residents with a worsened pressure ulcer n/a 2.1%
Percent of residents with four or more emergency room visits 3.0% 1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 89.4% 84.3%
Percent of health care workers vaccinated for influenza n/a 35.5%
Percent of residents vaccinated for COVID-19 75.0% 75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility