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November 2024

Facility Stanford Seniors Village Service type Long-Term Care
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 250 Craig St Accreditation status Accredited
City/postal code Parksville/V9P0A7 Accreditation expiry date not available
Phone number (250) 951-0811 Contact for complaints General Manager
Operator (type) Retirement Concepts (For Profit) Phone number of complaint contact (250) 951-0811 ext. 1116
Opened 2008 Personal spending account Yes
Councils Combined Resident & Family Council Visitor parking (cost) Yes (no fee)
Co-located with a publicly subsidized assisted living residence Yes (Stanford Seniors Village)
Wait time* From 44 to 568 days, with an average of 338 days
Current language(s) spoken by staff English, French, Filipino, Russian, German, Dutch
Indigenous territory Coast Salish peoples and the  Snaʼnawʼas First Nation.

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

* Definition changed, please refer to Glossary of Terms at https://www.seniorsadvocatebc.ca/long-term-care-directory/glossary-of-terms/
Resident Fees for Personal Services
Cable monthly service included No Other extra fees Clothing labelling fee
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2024) Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded) 15 Single occupancy 182
Publicly funded beds (short and long-term) 167 Double occupancy 0
Total beds 182 Other occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2022/23 2023/24
Total direct care hours (hours per resident per day) 3.36 3.36
Nursing care hours (hours per resident per day) 3.00 3.00
Registered Nurse (hours per resident per day) 0.17 0.19
Licensed Practical Nurse (hours per resident per day) 0.57 0.58
Care Aide (hours per resident per day) 2.26 2.23
Allied health hours (hours per resident per day) 0.36 0.36
Food costs per resident per day (actual cost) $7.74 $8.67
Facility per diem rate $252.58 $275.87
Monthly client rate for a publicly subsidized bed (single) From $1,338 to $3,847 with an average of $2,083 From $1,417 to $3,974 with an average of $2,176

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints 7 Number of substantiated licensing complaints 1
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.5 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 1 0.5 0.9 Missing or wandering person 1 0.5 1.1
Fall with injury/adverse event 18 9.9 8.2 Other injury 10 5.5 2.3
Food or other poisoning 1 0.5 0.1 Aggressive behaviour 10 5.5 3.5
Unexpected Illness 35 19.2 20.9 Attempted suicide 0 0.0 0.1
Expected death 54 29.7 23.6 Other - clinical 1 0.5 0.8
Unexpected death 7 3.8 0.8 Other - service delivery 0 0.0 0.9
Inspections
Risk rating Medium Risk score 19
Number of inspections 1 Number of licensing infractions found 3
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 1 Program 0
Policies & procedures 0 Records & reporting 2
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other n/a

Source: Health Authority

Resident Profile (2023/24) Facility B.C.
Average age of population 83 83
Percent female 64.2% 63.2%
Percent 85 years or older 49.8% 52.5%
Percent younger than 65 years 3.9% 5.3%
Average length of stay (days) 722 829
Percent of residents diagnosed with depression 23.8% 22.2%
Percent of residents dependent in activities of daily living 17.7% 31.7%
Percent of residents in a wheelchair 56.4% 54.1%
Percent of residents with dementia (mild to severe) 61.4% 62.1%
Percent of residents with severe cognitive impairment (includes severe dementia) 19.7% 27.0%
Percent of residents with physically abusive behaviour 14.0% 8.3%
Average index of social engagement 2.0 2.8
Percent of residents with low social engagement 68.0% 46.2%
Case mix index 0.58 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24) Facility B.C.
Percent of residents receiving physical therapy 29.3% 11.0%
Percent of residents receiving recreation therapy 14.8% 31.7%
Percent of residents receiving occupational therapy 0.3% 5.2%
Percent of residents receiving depression medication 52.9% 51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 30.3% 27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 38.7% 35.3%
Percent of residents taking nine or more medications 31.0% 46.2%
Percent of residents with daily physical restraints 9.5% 6.0%
Percent of residents with falls in the last 30 days 7.3% 12.3%
Percent of residents with a worsened pressure ulcer 3.8% 2.1%
Percent of residents with four or more emergency room visits 0.0% 1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 78.6% 84.3%
Percent of health care workers vaccinated for influenza 88.2% 35.5%
Percent of residents vaccinated for COVID-19 67.4% 75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility