Seniors Advocate branding logo Seniors Advocate branding logo mobile
Skip to navigation Skip to Contents Skip to Accessibility Statement
1-877-952-3181
Menu

November 2024

Residence Shannon Falls Retirement Residence Service type Assisted Living
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 114-38225 Third Avenue Accreditation status Accredited
City/postal code Squamish/V8B 0S2 Accreditation expiry date November 2026
Phone number (604) 848-2000 Contact for complaints General Manager
Operator (type) Shannon Falls Retirement Residence Partnership (For Profit) Phone number of complaint contact (604) 848-2000 Ext: 3
Opened 2009 Visitor parking (cost) Yes (no fee)
Councils Combined resident and family council Wait time Suppressed
Co-located with a publicly subsidized long-term care home No
Current language(s) spoken by staff English, Tagalog, Filipino, Spanish, Punjabi, Hindi, Arabic, Malayalam, Urdu, Tamil
Indigenous territory Coast Salish peoples and the Squamish Nation

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included Yes

Source: Residence

Assisted Living Units (as of March 31, 2024)
Private units (not publicly subsidized) 10
Publicly subsidized units 20
Total units 30

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Outside contractor Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2022/23 2023/24
Publicly subsidized personal care hours (per unit) 170 117
Food costs per resident per day (actual cost) $10.17 $8.96
Monthly client rate for a publicly subsidized unit (single) From $1,094 to 2,700 with an average of $1,421 From $1,164 to 2,765 with an average of $1,574

Source: Health Authority

Assisted Living Registry, 2023/24
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.2 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.2 Missing 0 0.0 0.7
Falls 1 3.3 27.7 Injury 0 0.0 0.5
Unexpected Illness 0 0.0 44.8 Aggression 0 0.0 2.0
Overdose 0 0.0 0.1 Attempted suicide 0 0.0 0.1
Death 0 0.0 1.2 Police Incident/Call 0 0.0 0.5
Food or other poisoning 0 0.0 0.0 Other 0 0.0 4.9
Inspections
Application 0 Follow-up 0
Complaint 0 Non-Site visit assessment 0
Compliance monitoring 0 Reportable incident 0
Confirmed unregistered residence (CURR) follow up 0 Possible unregistered residence (PURR) complaint 0

Source: Ministry of Health

Resident Profile (2023/24) Residence B.C.
Average age of population 81 82
Percent female 77.3% 67.9%
Percent 85 years or older 36.4% 47.3%
Percent younger than 65 years 4.5% 9.4%
Average length of stay (days) suppressed 1222
Percent of residents with depression symptoms 15.4% 20.1%
Percent of residents dependent in activities of daily living 7.7% 17.3%
Percent of residents dependent in instrumental activities of daily living 100.0% 76.6%
Percent of residents in a wheelchair 7.7% 17.3%
Percent of residents with dementia (mild to severe) 23.1% 23.4%
Percent of residents with moderate to severe cognitive impairment 7.7% 12.0%
Percent of residents with problem behaviours 0.0% 8.3%
Percent of clients with MAPLe score (MAPLe 4+) 30.8% 48.3%
Percent of clients with special or extensive care (RUG 1-3) 0.0% 4.2%
Percent of residents at ease interacting with others 100.0% 93.6%
Percent of residents saying or indicating that they feel lonely 0.0% 25.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2023/24) Residence B.C.
Percent of residents receiving depression medication 53.8% 40.8%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 23.1% 6.5%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 30.8% 20.3%
Percent of residents taking nine or more medications 53.8% 56.5%
Percent of residents with falls in the last 90 days 7.7% 34.4%
Percent of residents with four or more emergency room visits 13.6% 13.0%
Percent of residents having a caregiver in distress 8.3% 17.2%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 100.0% 83.5%
Percent of residents vaccinated for COVID-19 78.6% 76.9%

Source: 1. Ministry of Health; 2. Residence