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November 2024

Residence Parry Place Service type Assisted Living
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 408 Parry Street Accreditation status Not accredited
City/postal code Victoria/V8V 2H7 Accreditation expiry date Not applicable
Phone number (250) 382-4443 Contact for complaints CRD Senior Manager, Regional Housing
Operator (type) Capital Region Housing Corporation (Not For Profit) Phone number of complaint contact 250-388-6422
Opened 2008 Visitor parking (cost) No
Councils Combined resident and family council Wait time Suppressed
Co-located with a publicly subsidized long-term care home No
Current language(s) spoken by staff English
Indigenous territory Lekwungen peoples and the Songhees and Esquimalt Nations

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees special laundry services, additional meals, additional housekeeping, non-medical tray service
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Assisted Living Units (as of March 31, 2024)
Private units (not publicly subsidized) 0
Publicly subsidized units 21
Total units 21

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2022/23 2023/24
Publicly subsidized personal care hours (per unit) 561 579
Food costs per resident per day (actual cost) n/a n/a
Monthly client rate for a publicly subsidized unit (single) From $1,094 to 3,250 with an average of $1,487 From $1,164 to 3,250 with an average of $1,351

Source: Health Authority

Assisted Living Registry, 2023/24
Complaints
Number of complaints 2 Number of substantiated complaints 1
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.2 Medication error 0 0.0 0.4
Abuse / neglect 1 4.8 0.2 Missing 0 0.0 0.7
Falls 13 61.9 27.7 Injury 1 4.8 0.5
Unexpected Illness 18 85.7 44.8 Aggression 2 9.5 2.0
Overdose 0 0.0 0.1 Attempted suicide 0 0.0 0.1
Death 2 9.5 1.2 Police Incident/Call 0 0.0 0.5
Food or other poisoning 0 0.0 0.0 Other 7 33.3 4.9
Inspections
Application 0 Follow-up 0
Complaint 0 Non-Site visit assessment 0
Compliance monitoring 0 Reportable incident 0
Confirmed unregistered residence (CURR) follow up 0 Possible unregistered residence (PURR) complaint 0

Source: Ministry of Health

Resident Profile (2023/24) Residence B.C.
Average age of population 78 82
Percent female 65.2% 67.9%
Percent 85 years or older 39.1% 47.3%
Percent younger than 65 years 21.7% 9.4%
Average length of stay (days) 1,370 1222
Percent of residents with depression symptoms 22.7% 20.1%
Percent of residents dependent in activities of daily living 9.1% 17.3%
Percent of residents dependent in instrumental activities of daily living 31.8% 76.6%
Percent of residents in a wheelchair 13.6% 17.3%
Percent of residents with dementia (mild to severe) 22.7% 23.4%
Percent of residents with moderate to severe cognitive impairment 18.2% 12.0%
Percent of residents with problem behaviours 9.1% 8.3%
Percent of clients with MAPLe score (MAPLe 4+) 57.1% 48.3%
Percent of clients with special or extensive care (RUG 1-3) 9.1% 4.2%
Percent of residents at ease interacting with others 86.4% 93.6%
Percent of residents saying or indicating that they feel lonely 9.1% 25.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2023/24) Residence B.C.
Percent of residents receiving depression medication 36.4% 40.8%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 13.6% 6.5%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 27.3% 20.3%
Percent of residents taking nine or more medications 50.0% 56.5%
Percent of residents with falls in the last 90 days 31.8% 34.4%
Percent of residents with four or more emergency room visits 21.7% 13.0%
Percent of residents having a caregiver in distress 14.3% 17.2%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 92.0% 83.5%
Percent of residents vaccinated for COVID-19 87.0% 76.9%

Source: 1. Ministry of Health; 2. Residence