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November 2024

Residence Cedars at Hopehill Service type Assisted Living
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 3355 East 5th Avenue Accreditation status Accredited
City/postal code Vancouver/V5M 0A1 Accreditation expiry date March 2025
Phone number (604) 251-4114 Contact for complaints General Manager
Operator (type) The Cedars Assisted Living at Hopehill Society (Not For Profit) Phone number of complaint contact (604) 251-4114
Opened 2007 Visitor parking (cost) No
Councils No council Wait time From 26 to 235 days, with an average of 131 days
Co-located with a publicly subsidized long-term care home No
Current language(s) spoken by staff English, Cantonese, Mandarin, Tagalog
Indigenous territory Musqueam, Tsleil-Waututh and Squamish peoples

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees Hydro surcharge. Optional charges for special laundry services, additional housekeeping, parking, storage locker
Telephone monthly service included No
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2024)
Private units (not publicly subsidized) 0
Publicly subsidized units 89
Total units 89

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Outside contractor Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2022/23 2023/24
Publicly subsidized personal care hours (per unit) 183 224
Food costs per resident per day (actual cost) $11.00 $12.88
Monthly client rate for a publicly subsidized unit (single) From $1,094 to 2,418 with an average of $1,431 From $1,164 to 3,530 with an average of $1,372

Source: Health Authority

Assisted Living Registry, 2023/24
Complaints
Number of complaints 2 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 1 1.1 0.2 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.2 Missing 0 0.0 0.7
Falls 15 16.9 27.7 Injury 0 0.0 0.5
Unexpected Illness 2 2.2 44.8 Aggression 1 1.1 2.0
Overdose 0 0.0 0.1 Attempted suicide 0 0.0 0.1
Death 0 0.0 1.2 Police Incident/Call 0 0.0 0.5
Food or other poisoning 0 0.0 0.0 Other 4 4.5 4.9
Inspections
Application 0 Follow-up 0
Complaint 0 Non-Site visit assessment 0
Compliance monitoring 0 Reportable incident 0
Confirmed unregistered residence (CURR) follow up 0 Possible unregistered residence (PURR) complaint 0

Source: Ministry of Health

Resident Profile (2023/24) Residence B.C.
Average age of population 87 82
Percent female 62.0% 67.9%
Percent 85 years or older 68.0% 47.3%
Percent younger than 65 years 4.0% 9.4%
Average length of stay (days) 1,818 1222
Percent of residents with depression symptoms 16.3% 20.1%
Percent of residents dependent in activities of daily living 11.6% 17.3%
Percent of residents dependent in instrumental activities of daily living 93.0% 76.6%
Percent of residents in a wheelchair 14.0% 17.3%
Percent of residents with dementia (mild to severe) 14.0% 23.4%
Percent of residents with moderate to severe cognitive impairment 9.3% 12.0%
Percent of residents with problem behaviours 7.0% 8.3%
Percent of clients with MAPLe score (MAPLe 4+) 33.3% 48.3%
Percent of clients with special or extensive care (RUG 1-3) 11.6% 4.2%
Percent of residents at ease interacting with others 95.3% 93.6%
Percent of residents saying or indicating that they feel lonely 39.5% 25.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2023/24) Residence B.C.
Percent of residents receiving depression medication 25.6% 40.8%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 0.0% 6.5%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 7.0% 20.3%
Percent of residents taking nine or more medications 60.5% 56.5%
Percent of residents with falls in the last 90 days 30.2% 34.4%
Percent of residents with four or more emergency room visits 2.0% 13.0%
Percent of residents having a caregiver in distress 18.6% 17.2%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 100.0% 83.5%
Percent of residents vaccinated for COVID-19 89.5% 76.9%

Source: 1. Ministry of Health; 2. Residence