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November 2024

Residence Legion Manor Service type Assisted Living
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 7601 East Saanich Road Accreditation status Not accredited
City/postal code Victoria/V8M 0A4 Accreditation expiry date Not available
Phone number (250) 652-3261 Contact for complaints Executive Director
Operator (type) South Vancouver Island Housing Society (Not For Profit) Phone number of complaint contact (250) 652-3261
Opened 2008 Visitor parking (cost) Yes (no fee)
Councils No council Wait time Suppressed
Co-located with a publicly subsidized long-term care home No
Current language(s) spoken by staff English
Indigenous territory W̱SÁNEĆ peoples

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees special laundry services, additional meals, additional housekeeping, hairdresser, footcare
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Assisted Living Units (as of March 31, 2024)
Private units (not publicly subsidized) 0
Publicly subsidized units 20
Total units 20

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2022/23 2023/24
Publicly subsidized personal care hours (per unit) 422 394
Food costs per resident per day (actual cost) n/a n/a
Monthly client rate for a publicly subsidized unit (single) From $1,094 to 3,250 with an average of $1,713 From $1,164 to 3,250 with an average of $1,734

Source: Health Authority

Assisted Living Registry, 2023/24
Complaints
Number of complaints 1 Number of substantiated complaints 1
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.2 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.2 Missing 0 0.0 0.7
Falls 0 0.0 27.7 Injury 0 0.0 0.5
Unexpected Illness 8 40.0 44.8 Aggression 0 0.0 2.0
Overdose 0 0.0 0.1 Attempted suicide 0 0.0 0.1
Death 0 0.0 1.2 Police Incident/Call 0 0.0 0.5
Food or other poisoning 0 0.0 0.0 Other 1 5.0 4.9
Inspections
Application 0 Follow-up 0
Complaint 1 Non-Site visit assessment 0
Compliance monitoring 0 Reportable incident 0
Confirmed unregistered residence (CURR) follow up 0 Possible unregistered residence (PURR) complaint 0

Source: Ministry of Health

Resident Profile (2023/24) Residence B.C.
Average age of population 86 82
Percent female 81.8% 67.9%
Percent 85 years or older 68.2% 47.3%
Percent younger than 65 years 0.0% 9.4%
Average length of stay (days) suppressed 1222
Percent of residents with depression symptoms 0.0% 20.1%
Percent of residents dependent in activities of daily living 0.0% 17.3%
Percent of residents dependent in instrumental activities of daily living 27.3% 76.6%
Percent of residents in a wheelchair 4.5% 17.3%
Percent of residents with dementia (mild to severe) 27.3% 23.4%
Percent of residents with moderate to severe cognitive impairment 4.5% 12.0%
Percent of residents with problem behaviours 9.1% 8.3%
Percent of clients with MAPLe score (MAPLe 4+) 59.1% 48.3%
Percent of clients with special or extensive care (RUG 1-3) 0.0% 4.2%
Percent of residents at ease interacting with others 100.0% 93.6%
Percent of residents saying or indicating that they feel lonely 31.8% 25.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2023/24) Residence B.C.
Percent of residents receiving depression medication 40.9% 40.8%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 0.0% 6.5%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 22.7% 20.3%
Percent of residents taking nine or more medications 72.7% 56.5%
Percent of residents with falls in the last 90 days 31.8% 34.4%
Percent of residents with four or more emergency room visits 0.0% 13.0%
Percent of residents having a caregiver in distress 9.5% 17.2%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 100.0% 83.5%
Percent of residents vaccinated for COVID-19 87.0% 76.9%

Source: 1. Ministry of Health; 2. Residence