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November 2024

Residence Ironwood Place Service type Assisted Living
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1351 Ironwood Street Accreditation status Not accredited
City/postal code Campbell River/V9W 5Z7 Accreditation expiry date Not available
Phone number (250) 287-4486 Contact for complaints Executive Director
Operator (type) Rivercity Inclusion Society (Not For Profit) Phone number of complaint contact (250) 286-0391
Opened 2007 Visitor parking (cost) Yes (no fee)
Councils No council Wait time From 132 to 484 days, with an average of 326 days
Co-located with a publicly subsidized long-term care home No
Current language(s) spoken by staff English
Indigenous territory We Wai Kai Nation, Wei Wai Kum First Nation, Homalco First Nation, and K'omoks First Nation

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees Hydro $18.00
Telephone monthly service included No
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2024)
Private units (not publicly subsidized) 0
Publicly subsidized units 54
Total units 54

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2022/23 2023/24
Publicly subsidized personal care hours (per unit) 599 600
Food costs per resident per day (actual cost) n/a n/a
Monthly client rate for a publicly subsidized unit (single) From $1,094 to 3,250 with an average of $1,429 From $1,164 to 3,250 with an average of $1,482

Source: Health Authority

Assisted Living Registry, 2023/24
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.2 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.2 Missing 0 0.0 0.7
Falls 15 27.8 27.7 Injury 0 0.0 0.5
Unexpected Illness 8 14.8 44.8 Aggression 6 11.1 2.0
Overdose 0 0.0 0.1 Attempted suicide 0 0.0 0.1
Death 1 1.9 1.2 Police Incident/Call 0 0.0 0.5
Food or other poisoning 0 0.0 0.0 Other 1 1.9 4.9
Inspections
Application 0 Follow-up 0
Complaint 0 Non-Site visit assessment 0
Compliance monitoring 0 Reportable incident 0
Confirmed unregistered residence (CURR) follow up 0 Possible unregistered residence (PURR) complaint 0

Source: Ministry of Health

Resident Profile (2023/24) Residence B.C.
Average age of population 84 82
Percent female 75.9% 67.9%
Percent 85 years or older 60.3% 47.3%
Percent younger than 65 years 3.4% 9.4%
Average length of stay (days) 1,692 1222
Percent of residents with depression symptoms 30.9% 20.1%
Percent of residents dependent in activities of daily living 20.0% 17.3%
Percent of residents dependent in instrumental activities of daily living 10.9% 76.6%
Percent of residents in a wheelchair 21.8% 17.3%
Percent of residents with dementia (mild to severe) 5.5% 23.4%
Percent of residents with moderate to severe cognitive impairment 1.8% 12.0%
Percent of residents with problem behaviours 3.6% 8.3%
Percent of clients with MAPLe score (MAPLe 4+) 43.6% 48.3%
Percent of clients with special or extensive care (RUG 1-3) 7.3% 4.2%
Percent of residents at ease interacting with others 94.5% 93.6%
Percent of residents saying or indicating that they feel lonely 32.7% 25.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2023/24) Residence B.C.
Percent of residents receiving depression medication 34.5% 40.8%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 3.6% 6.5%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 5.5% 20.3%
Percent of residents taking nine or more medications 63.6% 56.5%
Percent of residents with falls in the last 90 days 38.2% 34.4%
Percent of residents with four or more emergency room visits 24.1% 13.0%
Percent of residents having a caregiver in distress 63.6% 17.2%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 100.0% 83.5%
Percent of residents vaccinated for COVID-19 89.7% 76.9%

Source: 1. Ministry of Health; 2. Residence