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November 2024

Facility Aurora Home Service type Long-Term Care
Health authority Northern Health Regulation/Legislation Community Care & Assisted Living Act
Street address 2657 Church Avenue Accreditation status Not Accredited
City/postal code Vanderhoof/V0J 3A0 Accreditation expiry date not applicable
Phone number 250-570-8122 Contact for complaints Parkview Place Program Manager
Operator (type) Connexus Community Resources Society (Not For Profit) Phone number of complaint contact 250-570-8122
Opened April 2023 Personal spending account Yes
Councils Unknown Visitor parking (cost) No
Co-located with a publicly subsidized assisted living residence No
Wait time* n/a
Current language(s) spoken by staff English, Filipino
Indigenous territory Saikuz first nation

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

* Definition changed, please refer to Glossary of Terms at https://www.seniorsadvocatebc.ca/long-term-care-directory/glossary-of-terms/
Resident Fees for Personal Services
Cable monthly service included No Other extra fees Hearing aids and batteries, including replacement batteries;Purchase or rental of equipment that id for the exclusive use of the client(e.g., walker, cane); Specialized hygiene products; Specialized equipment; Walker or wheelchair cleaning and repairs; Foot care; Hair dressing
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds (as of March 31, 2024) Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded) 0 Single occupancy 8
Publicly funded beds (short and long-term) 8 Double occupancy 0
Total beds 8 Other occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2022/23 2023/24
Total direct care hours (hours per resident per day) n/a n/a
Nursing care hours (hours per resident per day) n/a n/a
Registered Nurse (hours per resident per day) n/a n/a
Licensed Practical Nurse (hours per resident per day) n/a n/a
Care Aide (hours per resident per day) n/a n/a
Allied health hours (hours per resident per day) n/a n/a
Food costs per resident per day (actual cost) n/a $5.24
Facility per diem rate n/a $292.28
Monthly client rate for a publicly subsidized bed (single) n/a n/a

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints 0 Number of substantiated licensing complaints 0
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.5 Medication error with adverse event 1 12.5 0.2
Abuse / neglect 0 0.0 0.9 Missing or wandering person 0 0.0 1.1
Fall with injury/adverse event 0 0.0 8.2 Other injury 2 25.0 2.3
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 0 0.0 3.5
Unexpected Illness 0 0.0 20.9 Attempted suicide 0 0.0 0.1
Expected death 0 0.0 23.6 Other - clinical 0 0.0 0.8
Unexpected death 0 0.0 0.8 Other - service delivery 0 0.0 0.9
Inspections
Risk rating Low Risk score 13
Number of inspections 1 Number of licensing infractions found 6
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 2 Medication 1
Staffing 1 Program 0
Policies & procedures 1 Records & reporting 1
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2023/24) Facility B.C.
Average age of population n/a 83
Percent female n/a 63.2%
Percent 85 years or older n/a 52.5%
Percent younger than 65 years n/a 5.3%
Average length of stay (days) n/a 829
Percent of residents diagnosed with depression n/a 22.2%
Percent of residents dependent in activities of daily living n/a 31.7%
Percent of residents in a wheelchair n/a 54.1%
Percent of residents with dementia (mild to severe) n/a 62.1%
Percent of residents with severe cognitive impairment (includes severe dementia) n/a 27.0%
Percent of residents with physically abusive behaviour n/a 8.3%
Average index of social engagement n/a 2.8
Percent of residents with low social engagement n/a 46.2%
Case mix index n/a 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24) Facility B.C.
Percent of residents receiving physical therapy n/a 11.0%
Percent of residents receiving recreation therapy n/a 31.7%
Percent of residents receiving occupational therapy n/a 5.2%
Percent of residents receiving depression medication n/a 51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis n/a 27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis n/a 35.3%
Percent of residents taking nine or more medications n/a 46.2%
Percent of residents with daily physical restraints n/a 6.0%
Percent of residents with falls in the last 30 days n/a 12.3%
Percent of residents with a worsened pressure ulcer n/a 2.1%
Percent of residents with four or more emergency room visits n/a 1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza n/a 84.3%
Percent of health care workers vaccinated for influenza n/a 35.5%
Percent of residents vaccinated for COVID-19 n/a 75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility