The Office of the Seniors Advocate is an independent office of the B.C. provincial government acting in the interest of seniors and their caregivers.
How can we help?
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Information and Referral Call Line
The Office has an information and referral line that is available 24 hours a day, every day. Our senior service specialists will work with you during our office hours to provide resources and help resolve issues. Staff at bc211 will assist after hours.
Call us at 1-877-952-3181 (toll free) or 250-952-3181
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Monitoring Seniors Services in B.C.
The Office monitors and analyzes seniors services and makes recommendations to government and service providers to address systemic issues in five areas: health care, housing, income support, community support and transportation.
Read our reports to learn more
Features
Forgotten Rights: Seniors Not Afforded Equal Rent Protection
In this report, the Seniors Advocate urges the provincial government to act quickly and enforce the Residential Tenancy Act (RTA) to protect the 30,000 B.C. seniors in retirement homes from illegal rent increases and evictions.
Monitoring Seniors Services 2024 Report
The Monitoring Seniors Services 2024 report reveals that B.C. seniors are enjoying longer, healthier lives, but increasing waitlists for vital supports and services raise serious concerns. The report tracks performance of a wide range of seniors’ services with year-over-year comparisons in the areas of health care, community supports, housing, transportation, income support and safety.
News
- January 2025 OSA UpdateThe first OSA Update of the year is available now! Our monthly newsletter includes resources and news about issues that matter to B.C. seniors: Read …
- January 2025 Message from the Seniors AdvocateAs we close the chapter on another remarkable year, I want to take a moment to reflect on the work of the Office of the …
- Survey on Ageism Now ClosedThe Office of the Seniors Advocate Survey on Ageism is now closed. Please note that we will continue to accept survey responses that were sent to …
Resources
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Online Information
The following links provides access to online resources that may help answer your questions.
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Long-Term Care and Assisted Living Directory
Our Long-Term Care and Assisted Living Directory can help you find information about publicly funded long-term care homes and assisted living residences in B.C.
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Seniors’ Guides for Health Living
The BC Seniors’ Guide and the BC Elders’ Guide contain information to help you plan for and live a healthy lifestyle as you age.
Download the BC Seniors’ Guide
(Ministry of Health)Download the BC Elders’ Guide
(First Nations Health Authority)