The Office of the Seniors Advocate is an independent office of the B.C. provincial government acting in the interest of seniors and their caregivers.
How can we help?
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Information and Referral Call Line
The Office has an information and referral line that is available 24 hours a day, every day. Our senior service specialists will work with you during our office hours to provide resources and help resolve issues. Staff at bc211 will assist after hours.
Call us at 1-877-952-3181 (toll free) or 250-952-3181
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Monitoring Seniors Services in B.C.
The Office monitors and analyzes seniors services and makes recommendations to government and service providers to address systemic issues in five areas: health care, housing, income support, community support and transportation.
Read our reports to learn more
Features
Reframing Ageing: British Columbians’ Thoughts on Ageism
This report summarizes feedback received from a recent survey on ageism through five themes: social inclusion, employment, health care, the media, and safety, and includes the experiences shared by British Columbians. Ageism and ageist attitudes are noticed most often in the workplace, exclusion in social situations and many older people report feeling dismissed and invisible.
Monitoring Seniors Services 2024 Report
The Monitoring Seniors Services 2024 report reveals that B.C. seniors are enjoying longer, healthier lives, but increasing waitlists for vital supports and services raise serious concerns. The report tracks performance of a wide range of seniors’ services with year-over-year comparisons in the areas of health care, community supports, housing, transportation, income support and safety.
News
- Caregiver Survey on Access to Long-Term Care Survey Now ClosedThe Office of the Seniors Advocate thanks everyone who took the time to complete the caregiver survey on access to publicly-funded long-term care in B.C. …
- 2025 Income Tax Tips for SeniorsThis tax season, be sure to maximize your benefits and credits! This year’s tax-filing deadline is April 30, 2025. However, if you or your spouse …
- Fraud Prevention Resources for SeniorsMarch is Fraud Prevention Month and with reported cases of fraud rising, seniors are encouraged to increase their awareness of current scams and learn how …
Resources
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Online Information
The following links provides access to online resources that may help answer your questions.
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Long-Term Care and Assisted Living Directory
Our Long-Term Care and Assisted Living Directory can help you find information about publicly funded long-term care homes and assisted living residences in B.C.
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Seniors’ Guides for Health Living
The BC Seniors’ Guide and the BC Elders’ Guide contain information to help you plan for and live a healthy lifestyle as you age.
Download the BC Seniors’ Guide
(Ministry of Health)Download the BC Elders’ Guide
(First Nations Health Authority)
