The Office of the Seniors Advocate is an independent office of the B.C. provincial government acting in the interest of seniors and their caregivers.
How can we help?
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Information and Referral Call Line
The Office has an information and referral line that is available 24 hours a day, every day. Our senior service specialists will work with you during our office hours to provide resources and help resolve issues. Staff at bc211 will assist after hours.
Call us at 1-877-952-3181 (toll free) or 250-952-3181
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Monitoring Seniors Services in B.C.
The Office monitors and analyzes seniors services and makes recommendations to government and service providers to address systemic issues in five areas: health care, housing, income support, community support and transportation.
Features
Forgotten Rights: Seniors Not Afforded Equal Rent Protection
In this report, the Seniors Advocate urges the provincial government to act quickly and enforce the Residential Tenancy Act (RTA) to protect the 30,000 B.C. seniors in retirement homes from illegal rent increases and evictions.
Ageing Matters: Listening to B.C. Seniors
‘Ageing Matters’ reaffirms B.C. seniors on fixed incomes are disproportionately impacted by the high cost of living and unable to absorb increased costs for housing, food, medical equipment, mobility aids and other necessities for healthy ageing.
News
- Government to implement Advocate’s recommendations on rent protections in seniors housing“On July 4, my office released a report calling on the provincial government to enforce the rent and service cost protections in the Residential Tenancy …
- Heat Wave Preparedness and ResponseHeat warnings are in effect across the province and rising temperatures may put vulnerable seniors at risk. With higher temperatures expected, it is recommended that …
- July OSA Update Available NowThe July issue of our monthly newsletter is available now! The OSA Update includes news and issues that matter to B.C. seniors: Read our newsletter …
Resources
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Online Information
The following links provides access to online resources that may help answer your questions.
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Long-Term Care and Assisted Living Directory
Our Long-Term Care and Assisted Living Directory can help you find information about publicly funded long-term care homes and assisted living residences in B.C.
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Seniors’ Guides for Health Living
The BC Seniors’ Guide and the BC Elders’ Guide contain information to help you plan for and live a healthy lifestyle as you age.
Download the BC Seniors’ Guide
(Ministry of Health)Download the BC Elders’ Guide
(First Nations Health Authority)
