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The Office of the Seniors Advocate is an independent office of the B.C. provincial government acting in the interest of seniors and their caregivers.

How can we help?

  • Information and Referral Call Line

    The Office has an information and referral line that is available 24 hours a day, every day. Our senior service specialists will work with you during our office hours to provide resources and help resolve issues. Staff at bc211 will assist after hours.

    Call us at 1-877-952-3181 (toll free) or 250-952-3181

  • Monitoring Seniors Services in B.C.

    The Office monitors and analyzes seniors services and makes recommendations to government and service providers to address systemic issues in five areas: health care, housing, income support, community support and transportation.

    Read our reports to learn more


Features

Reframing Ageing: British Columbians’ Thoughts on Ageism

This report summarizes the feedback through five themes: social inclusion, employment, health care, the media, and safety, and includes the experiences shared by British Columbians. Ageism and ageist attitudes are noticed most often in the workplace, exclusion in social situations and many older people report feeling dismissed and invisible.

Monitoring Seniors Services 2024 Report

The Monitoring Seniors Services 2024 report reveals that B.C. seniors are enjoying longer, healthier lives, but increasing waitlists for vital supports and services raise serious concerns. The report tracks performance of a wide range of seniors’ services with year-over-year comparisons in the areas of health care, community supports, housing, transportation, income support and safety.

News

  • Caregiver Survey Now Closed
    The Office of the Seniors Advocate thanks everyone who completed the caregiver survey on access to publicly-funded long-term care in B.C. The survey is now …
  • 2025 Income Tax Tips for Seniors
    This tax season, be sure to maximize your benefits and credits! This year’s tax-filing deadline is April 30, 2025. However, if you or your spouse …
  • Fraud Prevention Resources for Seniors
    March is Fraud Prevention Month and with reported cases of fraud rising, seniors are encouraged to increase their awareness of current scams and learn how …

Resources

  • Online Information

    The following links provides access to online resources that may help answer your questions.

  • Long-Term Care and Assisted Living Directory

    Our Long-Term Care and Assisted Living Directory can help you find information about publicly funded long-term care homes and assisted living residences in B.C.

    Information and Reports

    Search the Directory

  • Seniors’ Guides for Health Living

    The BC Seniors’ Guide and the BC Elders’ Guide contain information to help you plan for and live a healthy lifestyle as you age.

    Download the BC Seniors’ Guide
    (Ministry of Health)

    Download the BC Elders’ Guide
    (First Nations Health Authority)